- Error code
- 014
- Category
- Grid overvoltage
- Manufacturer
- SUNGROW
1What the error means
10-minute grid overvoltage (10-minute Grid Over-voltage): the average voltage over a ten-minute period exceeded the limit. Also check that the inverter's country code is correct.
2Possible causes
- High grid voltage at the point of connection
- Undersized or very long AC cable — the inverter raises the voltage while it feeds in
- Several inverters on the same line
- Wrong country setting
3What to do
- Measure the voltage at the point of connection while the inverter is feeding in.
- Check the cross-section and length of the AC cable.
- If the grid voltage is permanently high, notify the grid operator.
- If the voltage is normal and the fault persists, the inverter's measuring circuit needs to be checked.
4Repair by Aineas
You send the inverter to our lab in Thessaloniki. We diagnose it, inform you of the fault and the cost, and the repair starts only after you approve it. Every inverter is tested under simulated operating conditions before delivery.